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Monitoring, Compliance and Enforcement Policy 2019-22

Our monitoring, compliance and enforcement policy sets out how we will select and use proportionate, cost effective and efficient options for monitoring and promoting duty holders’ compliance with the new laws.

This policy provides a basis for us to examine and transform our approach to regulating the commercial passenger vehicle industry to meet the expectations of the Victorian community.

This policy details our regulatory principles and outcomes, and how we will undertake our enforcement activity and was developed and published in accordance with section 275 of the Commercial Passenger Vehicle Industry Act 2017 (CPVI Act).

Read more about our current compliance activities.