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Provide Intelligence

A major government IT infrastructure upgrade is impacting a number of CPVV services. This online form will be unavailable between 9.00 pm Friday 22 February and 10.00 am Monday 25 February. Please return at a later stage to provide your information.

You can use the online form linked below to provide information about your observations of commercial passenger vehicle industry participants and companies (eg, drivers, vehicle owners or Booking Service Providers) - particularly anything you think might be related to the lack of safety of a commercial passenger vehicle or potentially unlawful operations by an industry participant or company.

The information you provide will help the Commercial Passenger Vehicles Victoria (CPVV) to:

  • Monitor issues and trends within the industry
  • Apply sanctions or take remedial action where appropriate
  • Identify areas to focus education activities.

Any information supplied to the CPVV will be treated anonymously and in accordance with the CPVV Privacy Policy, available from this website. If you give the CPVV intelligence, the CPVV will not provide you with the outcome of any subsequent investigation initiated based on this process.