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• Passengers
  • Putting passengers first

    As regulator of the commercial passenger vehicle industry in Victoria, CPVV is working closely with the industry to ensure the safety and accessibility of passengers in taxis, hire cars and rideshare services across the State.

  • Safety is our priority

    Commercial Passenger Vehicles Victoria works with Victorian commercial passenger vehicle industry members to foster a culture centred around safety – safety for drivers and their passengers.

  • Public register

    Find out if a vehicle is registered as a commercial passenger vehicle (CPV), a driver is accredited to offer a commercial passenger vehicle service or a CPV booking service provider is registered in Victoria.

  • Information for passengers

  • Booking a commercial passenger vehicle

  • Fares

    Maximum fares for unbooked commercial passenger vehicles (CPV) that must be clearly visible to passengers of these CPV services in Victoria.

  • Feedback and complaints

  • Make a payment

    Use our online system to make payments including annual commercial passenger vehicle registration fees, annual driver accreditation fees and Multi Purpose Taxi Program membership card fees.

  • Travelling with children

    Information for people travelling in Victorian commercial passenger vehicles with children who require safety restraints.

  • Travelling with a disability

  • Multi Purpose Taxi Program

  • Documents and forms

• Drivers
  • Applying for driver accreditation

    You must hold a current driver accreditation to drive any type of commercial passenger vehicle or commercial/lprivate bus.

  • Maintain your driver accreditation

  • Public register

    Find out if a vehicle is registered as a commercial passenger vehicle (CPV), a driver is accredited to offer a commercial passenger vehicle service or a CPV booking service provider is registered in Victoria.

  • Safety is our priority

    Commercial Passenger Vehicles Victoria works with Victorian commercial passenger vehicle industry members to foster a culture centred around safety – safety for drivers and their passengers.

  • Apply for driving instructor authority

    Professional driving instructors must hold a Driving Instructor Authority when teaching an unlicensed person to drive a car.

  • Fares

    Maximum fares for unbooked commercial passenger vehicles (CPV) that must be clearly visible to passengers of these CPV services in Victoria.

  • Mutual recognition

    Commercial passenger vehicle drivers (including commercial bus drivers) and driving Instructors are covered under the Mutual Recognition Agreement implemented through the Council of Australian Governments (COAG) on 11 May 1992.

  • Our safety approach

    Information on the general duty of care required of each commercial passenger vehicle industry participant to ensure the safety of their service for customers and drivers.

  • Make a payment

    Use our online system to make payments including annual commercial passenger vehicle registration fees, annual driver accreditation fees and Multi Purpose Taxi Program membership card fees.

  • The $1 per trip levy

    From 1 July 2018, a $1 per trip levy applies to every commercial passenger vehicle trip in Victoria. This is being collected by the State Revenue Office Victoria.

  • Update my details

  • Driver certificates, photo IDs and MPTP cards

  • Accredited driver rights and responsibilities

  • Case Assessment Team

  • Commercial passenger vehicle identification

  • Compliance Services

    Provides information on the Taxi Services Commission's Industry Compliance Officers, camera downloads and complaints.

  • Fees and charges

    Fees and charges that apply to the commercial passenger vehicle industry.

  • eNews

  • Documents and forms

  • Independent service providers

• Booking service providers
  • What is a Booking Service Provider?

  • Register as a Booking Service Provider

  • Public register

    Find out if a vehicle is registered as a commercial passenger vehicle (CPV), a driver is accredited to offer a commercial passenger vehicle service or a CPV booking service provider is registered in Victoria.

  • Provider responsibilities

    Commercial passenger vehicle (CPV) Booking Service Providers need to ensure they comply with responsibilities around safety of CPV services, consumer rights, record keeping, reporting, CPV registration and driver accreditation.

  • Commercial passenger vehicle identification

  • Interested in providing Multi Purpose Taxi Program services?

  • Our safety approach

    Information on the general duty of care required of each commercial passenger vehicle industry participant to ensure the safety of their service for customers and drivers.

  • The $1 per trip levy

    From 1 July 2018, a $1 per trip levy applies to every commercial passenger vehicle trip in Victoria. This is being collected by the State Revenue Office Victoria.

  • Update my details

  • Make a payment

    Use our online system to make payments including annual commercial passenger vehicle registration fees, annual driver accreditation fees and Multi Purpose Taxi Program membership card fees.

  • Fees and charges

    Fees and charges that apply to the commercial passenger vehicle industry.

  • Dispute an application or police check result

    Commercial Passenger Vehicles Victoria conducts internal reviews of certain decisions affecting applicants or holders of driver accreditation, commercial passenger vehicle registration or booking service provider registration.

  • Surrender your Booking Service Provider registration

    How to surrender your commercial passenger vehicle, booking service provider registration when no longer required.

• Vehicle owners
  • Register a vehicle to carry commercial passengers

  • Public register

    Find out if a vehicle is registered as a commercial passenger vehicle (CPV), a driver is accredited to offer a commercial passenger vehicle service or a CPV booking service provider is registered in Victoria.

  • Commercial passenger vehicle registration conditions

  • Our safety approach

    Information on the general duty of care required of each commercial passenger vehicle industry participant to ensure the safety of their service for customers and drivers.

  • Commercial passenger vehicle identification

  • Commercial passenger vehicle - specifications

  • Commercial passenger vehicle owner responsibilities

  • Commercial passenger vehicle inspection approval

    Requirements for annual vehicle inspections.

  • Make a payment

    Use our online system to make payments including annual commercial passenger vehicle registration fees, annual driver accreditation fees and Multi Purpose Taxi Program membership card fees.

  • The $1 per trip levy

    From 1 July 2018, a $1 per trip levy applies to every commercial passenger vehicle trip in Victoria. This is being collected by the State Revenue Office Victoria.

  • Inform us of changes to your commercial passenger vehicle

    Information on what you need to do when buying, selling or making changes to a vehicle or the services provided by a registered to carry passengers commercially in Victoria.

  • Update my details

  • Fees and charges

    Fees and charges that apply to the commercial passenger vehicle industry.

  • Wheelchair Accessible Vehicle Subsidy Scheme

  • Independent service providers

  • Surrender your vehicle registration

    Information on how to surrender commercial passenger vehicle registration when no longer required.