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28 Aug 2019

Update to Mutual Recognition – August 2019

We have introduced some welcome changes for industry to our Mutual Recognition processes.

New South Wales commercial passenger vehicle drivers can now apply for mutual recognition in Victoria.

Interstate drivers, who have held driver accreditation in Victoria within the last 6 months, may be granted Victorian driver accreditation without further interstate enquiries.

This move will prove practical for commercial passenger vehicle drivers based in border towns, such as Albury-Wodonga.

Visit our Mutual recognition page to learn more about our recent changes and to download our updated mutual recognition declaration form.

17 Apr 2019

Issue of driver MPTP card update

If you’re an accredited driver and your current Multi Purpose Taxi Program (MPTP) card is due to expire at the end of April or May, you’ll automatically be sent a new one in the post.

There is no need to contact CPVV – your card will be sent to the postal address you have registered with us before your current card expires.

Your replacement card is only available by post and can’t be collected in person at the CPVV Customer Service Centre.

New cards have already been issued where April expiry dates exist.

Newly accredited drivers

If you’re a newly accredited drivers who will provide unbooked (taxi) services, you’ll receive your new MPTP card via post.

Ordering a replacement smartcard

If you have lost your MPTP card or it has been damaged, but it has not expired, you can request a replacement by contacting us on 1800 638 802.

Your new card will be sent by mail or you can choose to pick it up at our Customer Service Centre, Lower Ground Floor, 1 Spring Street, Melbourne. If you wish to collect it in person, you’ll need to bring photo identification, such as a valid Victorian Driver Licence.

If your card is due to expire soon and you chose to order a replacement, your new card will have the same expiry date. It may be advisable to wait until your automatically issued new card arrives via the post, as this will be valid for three years.

25 Mar 2019

Issue of driver MPTP card update

If you’re an accredited driver and your current Multi Purpose Taxi Program (MPTP) card is due to expire at the end of April, you’ll automatically be sent a new one in the post.

There is no need to contact CPVV – your card will arrive by the end of April at the postal address you have registered with us.

Your replacement card is only available by post and can’t be collected in person at the CPVV Customer Service Centre.

New cards have already been issued where February or March expiry dates exist.

Newly accredited drivers

If you’re a newly accredited drivers who will provide unbooked (taxi) services, you’ll receive your new MPTP card via post.

Ordering a replacement smartcard

If you have lost your MPTP card or it has been damaged, but it has not expired, you can request a replacement by contacting us on 1800 638 802.

Your new card will be sent by mail or you can choose to pick it up at our Customer Service Centre, Lower Ground Floor, 1 Spring Street, Melbourne. If you wish to collect it in person, you’ll need to bring photo identification, such as a valid Victorian Driver Licence.

If your card is due to expire soon and you chose to order a replacement, your new card will have the same expiry date. It may be advisable to wait until your automatically issued new card arrives via the post, as this will be valid for three years.

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