Home > About us > News


13 May 2020

Temporary changes to medical assessments for new applicants

Commercial Passenger Vehicles Victoria (CPVV) is taking steps to reduce pressure on the state’s health services during the coronavirus (COVID-19) pandemic.

From 13 May 2020 until further notice, anyone applying for accreditation as a commercial passenger vehicle (CPV) or bus driver will not have to submit a medical report from a doctor.

Instead they can complete a medical self-assessment, on the basis that successful applicants will be asked to provide a full doctor’s report once restrictions relating to COVID-19 are lifted.

This is a temporary measure designed to minimise pressure on the Victorian health system. It takes into account industry feedback on difficulties drivers are experiencing in making appointments with their doctors. It will also make it easier for new drivers to enter the commercial passenger vehicle industry at a time when CPV services are essential.

Safeguards remain in place to protect the public.

All accredited drivers are required to notify CPVV within seven days of any changes to their health which may affect their fitness to provide commercial passenger vehicle or bus services.

Action will be taken against any new applicants who have their accreditation approved and are later found to have submitted false information on their medical self-assessment.

The move is part of a government-wide effort to find ways of reducing the burden that existing regulatory processes are putting on the health system during the pandemic.

Other agencies have introduced similar measures. For example, the National Heavy Vehicle Regulator has announced that some categories of heavy vehicle drivers may continue to drive with an expired medical until they can practicably obtain one.

And the Office of the National Rail Safety Regulator (ONRSR), in collaboration with industry and the Commonwealth Government, is looking at how it can approve exemptions from medical requirements.

CPVV will be contacting currently accredited drivers who are due to submit a follow-up medical report with instructions on how these should be managed during the pandemic. In the meantime, these drivers can continue to provide CPV or bus services.

For more information see our pages on driver accreditation or maintaining driver accreditation.

28 Mar 2020

New arrangements to slow the spread of coronavirus (COVID-19)

New arrangements will come into place from midnight tonight where all international arrivals to Australia will be transferred to a hotel and placed in quarantine for 14 days.

All international passengers will be picked up by dedicated Skybus services and taken directly and securely to hotels. This means that there will be no international passenger pickups until further notice.

We understand this is tough for drivers. But this decision has been made in order to save lives.

The Victorian and Commonwealth Government are working on further support packages to help employees and businesses, including those in the commercial passenger vehicle sector.

05 Mar 2020

MPTP Expansion Program trial with Uber in Greater Geelong

More doors are opening for Victoria’s Multi Purpose Taxi Program (MPTP) members thanks to a new trial between Commercial Passenger Vehicles Victoria (CPVV) and Uber.

As part of CPVV’s MPTP Expansion Program, 500 Greater Geelong-based MPTP members will be sent invitations to participate in the Greater Geelong trial, with sign-ups limited to 100. Eligible MPTP members will be able to choose subsidised travel with Uber between Wednesday 25 March 2020 and Sunday 31 May 2020 (inclusive), in addition to their regular taxi services. At this stage, the trial does not involve wheelchair accessible vehicles.

The MPTP supports the transport needs of people with severe and permanent disabilities by subsidising commercial passenger vehicle fares. Usually, CPVV pays half the base cost of each trip taken by an MPTP member, up to $60. During the trial, Uber will pay half of the full cost of each trip, up to $60, rather than CPVV. This is standard for all MPTP Expansion trials.

CPVV is committed to expanding the program to all commercial passenger vehicles (which includes taxi and rideshare) to improve accessible transport options for MPTP members. Until now, members could only use unbooked (taxi) services, as these vehicles have the equipment to process the MPTP fares.

As well as offering MPTP members with accessibility needs more choice, the MPTP Expansion Program aims to increase competition and innovation in the accessibility point to point market.

Uber has developed the capability for their associated vehicles to offer MPTP services using the Uber app, and we have been working with them to ensure the technology is compatible with ours.

CPVV has been working with booking service providers (BSPs) and equipment suppliers to trial technology that may enable them to carry MPTP members, subject to strict controls.

Previously, CPVV worked with Net-Cabs (trading as Oiii), to successfully add another service provider for MPTP members. CPVV is also progressing discussions with other industry service providers to further expand the range of choices available to members.

Any BSP interested in offering subsidised services to MPTP members should visit this page.

24 Feb 2020

Tyre safety blitz starts in March

Don’t risk driving on worn or damaged tyres.

That’s the message from Commercial Passenger Vehicles Victoria as it launches a month-long blitz focused on tyre safety.

Unroadworthy tyres are dangerous. They put drivers, passengers and other road users at risk.

Throughout March 2020, authorised officers will be carrying out additional checks on commercial passenger vehicles across Victoria looking specifically for issues with tyres.

Any vehicles with unroadworthy tyres can be taken off the road – and the driver or vehicle owner can be fined $413.

While the focus of the March blitz will be tyre safety, officers will also be checking vehicles for other issues. Drivers, vehicle owners and booking service providers are urged to check that they are complying with all their safety responsibilities.

Commercial passenger vehicle drivers should make sure their vehicle is safe to drive before every shift – and that includes checking the tyres for signs of wear or damage.

For more information on driver responsibilities, visit: Industry code of practice.

24 Feb 2020

New industry guidance released: CPV Industry Code of Practice - Part 2

There’s new guidance to support members of the CPV industry meet legal requirements to operate.

The Victorian Commercial Passenger Vehicle Industry Code of Practice (the Code), Part 2 – Meeting your safety duties provides practical guidance on how those in the industry can comply with their safety responsibilities, also known as safety duties.

Part 2 has detailed reference tables for each of the following safety duty holders:

  • Drivers
  • Vehicle owners
  • Booking service providers
  • Persons with control over the provision of commercial passenger vehicle services
  • Suppliers of services or equipment.

Some of the topics covered include:

  • vehicle operation, maintenance and servicing
  • safety/accessibility equipment, security cameras and vehicle signage
  • driver accreditation, training and instruction on the use of vehicles
  • customer service and acting in a professional way
  • reporting of notifiable incidents and safety risks
  • communication with other safety duty holders.

Part 1 of the Code details a risk management process for the industry so they can take steps to control, eliminate or mitigate risks in a manner suited to the size and nature of their commercial passenger vehicle, equipment or service business. Part 1 was published in July 2019.

Find out more in: Industry code of practice.