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Reporting

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Annual reporting

On 2 July 2018, Commercial Passenger Vehicles Victoria (CPVV) took over the role and functions of the industry regulator and implemented legislative changes to the commercial passenger vehicle (taxis, hire cars and rideshare vehicles) industry.

Prior to this date, the Taxi Services Commission (TSC) fulfilled that role. The TSC was an agency of Transport for Victoria, as is CPVV.

Given the TSC operated throughout the 2017-18 financial year, an annual report will be tabled in the Victorian Parliament in accordance with the Financial Management Act 1994.

The annual report will reflect the performance and services delivered by the TSC over the financial year.

Section 115SB of the Transport Integration Act 2010 also requires the TSC (for the first five years of operation) to include a report on the performance of the commercial passenger vehicle industry.

2021-22

2020-21

2019-20

2018-19

2017-18

2016-17

2015-16

2014-15

2013-14

2012-13

On 1 July 2013, the Taxi Services Commission took over the role and functions of the industry regulator and commenced the reforms to the taxi and hire car industry.

As per section 46 (2)(a) of the Financial Management Act 1994, the Taxi Services Commission did not have expenses and obligations in the financial year 2012-13 of more than $5 million, and was therefore not required to table an annual report. Instead, a Report of Operations and Financial Statements 2012-13 was tabled in Parliament
on Tuesday 26 November 2013.

2011-12

As of 1 July 2013, the Taxi Services Commission took over the role and functions of regulator of the taxi and hire car industries. Prior to this date, the Victorian Taxi Directorate fulfilled that role. The directorate was a division of the former Department of Transport,  (see Department of Economic Development, Jobs, Transport and Resources).

Fare monitoring

We monitor fare and market trends in the commercial passenger vehicle industry. As data sets build over the coming years, our capacity to identify and analyse trends within the market will increase, enhancing the information available to consumers and Government regarding the economic performance of the industry.

2020 - 21

2019-20

2018-19

Notifiable Incident Reports

Industry participants have a duty to notify CPVV of any incidents that result in:

  • the death or serious injury of any person
  • attendance by police
  • attendance by a health professional.

Read more in our annual Notifiable Incident Reports.

Gifts, benefits and hospitality

Commercial Passenger Vehicles Victoria is committed to maintaining high levels of integrity and public trust.

Below is our Gifts Benefits and Hospitality Policy and Gifts Benefits and Hospitality Registers for 2017/18 and 2018/19. The registers include offers of gifts, benefits and hospitality made to CPVV employees and others engaged by CPVV with a value over $50, whether accepted or not.

Commercial Passenger Vehicles Victoria – Gifts Benefits and Hospitality Register 2019/20

Date

Recipient

Donor

Offer

Estimated or actual value

Decision

Ownership

29/07/2019

Manager Digital Services

Public Sector Network

Complimentary attendance at conference for ICT leaders

$200-300

Accepted

Retained by employee

Commercial Passenger Vehicles Victoria – Gifts Benefits and Hospitality Register 2018/19

Date

Recipient

Donor

Offer

Estimated or actual value

Decision

Ownership

20/07/2018

CEO

FST Government

Complimentary attendance at conference for ICT leaders

$295

Accepted

Delegated for use to another employee

Commercial Passenger Vehicles Victoria – Gifts Benefits and Hospitality Register 2020/21’

There were no Gifts, Benefits or Hospitality registered for the 2020/21 year.