Home > About us > Reporting > State of the Industry Report - Accessibility

State of the Industry Report - Accessibility

One of our commitments as the commercial passenger vehicle industry regulator, is to ensure the service they provide is accessible for all Victorians.

Our first State of the Industry Report on Accessibility highlights how this industry is integral for people with a disability or mobility impairment. While most users of these services, and the drivers, have a positive experience, it also demonstrates that there is still more work to be done.