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Displaying 56 documents.

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Updated
Audience Type
Payment authorisation form (PDF 106.9 KB) 30/07/2018
  • MPTP
  • All drivers
  • All licence owners and operators
Forms
Application for internal review (PDF 268.1 KB) 01/02/2019
  • All drivers; Commercial passenger vehicle drivers
  • All licence owners and operators; Vehicle owners; Booking service providers
All
Restrict access to details on the public register.pdf (PDF 88.7 KB) 05/07/2018
  • All drivers; Commercial passenger vehicle drivers
All
CPV-Metro-Passenger-Fares-160x160.pdf (PDF 33.6 KB) 13/08/2018
  • All drivers; Commercial passenger vehicle drivers
  • All licence owners and operators
All
CPV-Country-Passenger-Fares-160x150.pdf (PDF 20.0 KB) 13/08/2018
  • All drivers; Commercial passenger vehicle drivers
  • All licence owners and operators
All
CPV-Urban-Passenger-Fares-160x142.pdf (PDF 31.5 KB) 13/08/2018
  • All passengers
  • All drivers; Commercial passenger vehicle drivers
All
Taxi Services Commission Annual Report 2013-2014 (DOC 1.2 MB) 08/10/2014
  • All passengers
  • All drivers
  • All licence owners and operators
All
Medical Assessment Form (PDF 78.8 KB) 05/07/2018
  • All drivers; Commercial passenger vehicle drivers
  • All licence owners and operators
Forms
Privacy policy (DOC 846.5 KB) 26/03/2015
  • All passengers
  • All drivers
  • All licence owners and operators
Forms
Taxi Services Commission Annual Report 2014-15 (DOC 12.8 MB) 20/01/2016
  • All passengers
  • All drivers
  • All licence owners and operators
All
CPVV organisation chart (PDF 43.8 KB) 31/07/2018
  • All passengers
  • All drivers
  • All licence owners and operators
All
WAV Driver Handbook (PDF 1.5 MB) 22/05/2019
  • Commercial passenger vehicle drivers
  • Industry accreditation; Vehicle owners; Booking service providers
All
TSC Performance Complaint Handling Policy and Procedure (DOC 3.8 MB) 06/08/2015
  • All passengers
  • All drivers
  • All licence owners and operators
All
Taxi Services Commission Annual Report 2015-16.pdf (PDF 2.0 MB) 03/11/2016
  • All passengers
  • All drivers
  • All licence owners and operators
All
Guide to Protected Disclosures (PDF 83.6 KB) 07/04/2014
  • All passengers
  • All drivers
  • All licence owners and operators
All
Application for Internal Review (DOC 191.5 KB) 01/02/2019
  • All drivers; Commercial passenger vehicle drivers
  • Vehicle owners; Booking service providers
All
Taxi Services Commission Annual Report 2015-16 (DOC 8.5 MB) 03/11/2016
  • All passengers
  • All drivers
  • All licence owners and operators
All
Privacy policy (PDF 67.4 KB) 27/03/2015
  • All passengers
  • All drivers
  • All licence owners and operators
Forms
Guide to Protected Disclosures (DOC 59.0 KB) 07/04/2014
  • All passengers
  • All drivers
  • All licence owners and operators
All
Request for personal/health information held by CPVV (PDF 98.5 KB) 22/08/2018
  • All passengers
  • All drivers
  • All licence owners and operators
Forms
Information sheet - mobility aids in wheelchair accessible taxis (DOC 427.5 KB) 21/11/2013
  • MPTP
  • Commercial passenger vehicle drivers
  • Taxi owners and operators
Other
CPV - Vehicle Identifier Decal 2018 (A5).pdf (PDF 29.5 KB) 14/08/2018
  • Commercial passenger vehicle drivers
  • Vehicle owners; Booking service providers
All
Vision Acuity Assessment Form (PDF 84.1 KB) 05/07/2018
  • All drivers
  • All licence owners and operators
All
Vendor creation/request form (PDF 152.1 KB) 24/05/2019
  • Commercial passenger vehicle drivers
  • Vehicle owners
All
Implied Conditions (PDF 66.6 KB) 27/06/2014
  • Commercial passenger vehicle drivers
  • Taxi owners and operators
All
Dispute-resolution-interactive.pdf (PDF 228.7 KB) 25/06/2014
  • All drivers
  • Taxi owners and operators
All
Driver agreement template (DOC 137.0 KB) 03/08/2016
  • All drivers
  • Taxi owners and operators
All
Taxi operators - Information on driver agreement and dispute resolution brochure (PDF 113.6 KB) 13/12/2018
  • All drivers
  • Taxi owners and operators
All
Using your MPTP card (PDF 250.7 KB) 05/07/2018
  • All passengers; MPTP
All
Dispute resolution form (DOC 78.5 KB) 08/07/2014
  • Commercial passenger vehicle drivers
  • Taxi owners and operators
All
Implied conditions (DOC 79.0 KB) 27/06/2014
  • All drivers
  • Taxi owners and operators
All
Dispute resolution guidelines (DOCX 804.7 KB) 05/02/2018
  • Commercial passenger vehicle drivers
  • Taxi owners and operators
All
Information sheet - mobility aids in wheelchair accessible taxis (PDF 97.5 KB) 20/11/2013
  • Commercial passenger vehicle drivers
  • Taxi owners and operators
Other
TSC Monitoring, Compliance and Enforcement Policy 2015 (PDF 646.9 KB) 01/07/2015
  • All licence owners and operators
All
Driver agreement template.pdf (PDF 94.0 KB) 03/08/2016
  • All drivers
  • Taxi owners and operators
All
Dispute resolution guidelines (PDF 190.6 KB) 05/02/2018
  • Commercial passenger vehicle drivers
  • Taxi owners and operators
All
Taxi drivers - Information on driver agreement and dispute resolution brochure (PDF 122.8 KB) 13/12/2018
  • Taxi passengers
All
Complaint and Feedback Form (PDF 163.8 KB) 05/07/2018
  • All passengers
Forms
Informed Consent Form (PDF 82.5 KB) 16/07/2018
  • All drivers
Forms
Fatigue management guidelines (PDF 308.3 KB) 05/07/2016
  • All drivers
All
Fatigue management guidelines - accessible version (DOCX 154.7 KB) 05/07/2016
  • All drivers
All
Guidance Note - Additional terms in driver agreements (DOC 78.5 KB) 03/09/2014
  • Commercial passenger vehicle drivers
All
Knowledge Handbook - Wheelchair Accessible Taxi (WAT) (DOCX 16.8 MB) 13/07/2018
  • Commercial passenger vehicle drivers
All
Customer Feedback and Complaints Handling (PDF 226.4 KB) 06/09/2017
  • All passengers
Other
NPCS proof of identity (special provisions) for Aboriginal and Torres Strait Islander people (PDF 118.8 KB) 25/06/2015
  • All drivers
Forms
Mutual Recognition (equivalent occupation registration notice) (PDF 320.9 KB) 25/05/2018
  • All drivers
Forms
Driving Instructor Authority Application Form (PDF 247.0 KB) 16/07/2018
  • Driving instructors
All
Customer Feedback and Complaints Handling (DOCX 2.9 MB) 06/09/2017
  • All passengers
Other
Application to add, change or remove information from the public register (PDF 152.9 KB) 07/08/2014
  • All drivers
  • Vehicle owners; Booking service providers
Forms
How to apply for a MPTP card.pdf (PDF 200.6 KB) 14/11/2018
  • All passengers
All
Complaint and Feedback Form (DOCX 39.0 KB) 05/07/2018
  • All passengers
Forms
How to apply for a MPTP card (DOCX 18.2 KB) 18/02/2019
  • All passengers; Multi Purpose Taxi Program
All
Correct charging of fares for MPTP rides (PDF 2.3 MB) 02/08/2018
  • Multi Purpose Taxi Program
  • Commercial passenger vehicle drivers
All
Did your driving instructor pass the test? - accessible version (DOC 69.0 KB) 31/07/2013
  • Driving instructors
Other
Did your driving instructor pass the test? (PDF 43.8 KB) 31/07/2013
  • Driving instructors
Other
Knowledge Handbook - Wheelchair Accessible Taxi (WAT) (PDF 6.0 MB) 13/07/2018
  • Commercial passenger vehicle drivers
All