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Providing commercial passenger vehicle services in Victoria’s border communities

Many people living in Victoria’s border communities have economic and social networks that extend into New South Wales and South Australia.

Commercial Passenger Vehicles Victoria (CPVV) wants to make sure that regulatory and practice differences between states don’t discourage people from taking up work opportunities across the border.

To make sure we have clear arrangements in place along Victorian borders, CPVV has provided the following regulatory guidance for industry.

Drivers

All drivers that commence commercial passenger vehicle trips in Victoria need to hold a current driver accreditation in Victoria. If the driver is already accredited in another state, this can be achieved through mutual recognition.

Vehicles

Any vehicle that commences trips in Victoria must be registered as a commercial passenger vehicle in Victoria.

Currently, vehicles that are licensed to provide taxi services in NSW can only register to provide booked commercial passenger vehicle services that commence within Victoria. You can register a vehicle here.

Commercial passenger vehicle owners must not allow their vehicle to be used to offer MPTP services unless their vehicle is fitted with an electronic transaction terminal approved by CPVV to process MPTP transactions.

Booking service providers

A booking service provider that allocates bookings to vehicles that are registered in another state and registered to provide booked commercial passenger vehicle services that commence within Victoria:

  • must be registered in Victoria
  • must not allocate MPTP trips to those vehicles unless the vehicle is fitted with an electronic transaction terminal approved by CPVV to process MPTP transactions
  • must instruct associated drivers that use those vehicles not to commence unbooked trips within Victoria.