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Applying for driver accreditation

Information on this page

What is Driver Accreditation?

Driver accreditation is a state-wide scheme that informs Booking Service Providers and passengers that a driver meets our safety standards to operate in the industry. It is essentially a vetting process we carry out that focuses on passenger safety.

For us to be satisfied that a driver is suitable to be granted accreditation, the following checks will be undertaken:

Any of the above checks may result in additional delays to the application assessment process.

The purpose of driver accreditation is to maximise public confidence in the safety of drivers and the commercial passenger vehicle (CPV) industry in Victoria. Healthy, reputable drivers improve passenger safety and road safety more generally.

CPV drivers, including bus drivers, are required to hold a driver accreditation and undergo initial and ongoing criminal background checks and medical checks.

Driver accreditation remains in effect until it is cancelled by us or surrendered.

It is illegal to offer a CPV service without driver accreditation.

Do you need driver accreditation?

If you intend to carry one or more passengers and charge them for a trip that begins in Victoria, this is considered a CPV service. To offer a CPV service, you must hold driver accreditation. This applies to drivers of taxis, hire cars, rideshare and wedding cars.

If you intend to drive a bus in Victoria, you may be required to hold a driver accreditation certificate. A driver accreditation certificate applies to bus drivers of all buses operated by accredited bus operators, and 10, 11 or 12 seat commercial mini-buses (including the driver) operated by registered bus operators.

If you already hold driver accreditation in another state or territory, see information on mutual recognition below.

If you wish to add a service type to your current Victorian driver accreditation, or remove one, you don’t need to submit a new application or pay a fee. See Add a service type to your driver accreditation for further information.

Do not start a new application if you have:

  • a current driver accreditation
  • an expired driver accreditation
  • a pending driver accreditation application.

Please check the Public Register to make sure you do not already have driver accreditation before starting a new application.

If you are already accredited and lodge an additional application, it will be refused, and you will not receive a refund.

Contact us on 1800 638 802 if you require further information.

Current processing times

Our current application processing time is on average 4 weeks.

Are you eligible for driver accreditation?

To qualify for driver accreditation, you must:

  • hold a valid Victorian full driver licence
  • have held a full and current driver licence in an Australian state or territory or in New Zealand for a minimum period of six months
  • be medically fit to drive a commercial passenger vehicle
  • pass a national criminal history check
  • pass a driving history check.

Driver licence types

You must have the correct driver licence type for the vehicle you are going to drive.

  • Car
  • Motorcycle
  • Heavy vehicle

If you want to take passengers on a motorcycle or motor scooter, you must:

  • hold a full Victorian motorcycle licence and
  • not have a pillion passenger restriction (‘E’ condition) on your motorcycle licence.

Please visit the VicRoads website for more information on driver licence types and conditions.

Applying online for driver accreditation

Do not start a new application if you have:

  • a current driver accreditation
  • an expired driver accreditation
  • a pending driver accreditation application.

Please check the Public Register to make sure you do not already have driver accreditation before starting a new application.

If you are already accredited and lodge an additional application, it will be refused, and you will not receive a refund.

If you want to add a service type to your accreditation you do not need to apply again for driver accreditation. For more information see add a service type.

Contact us on 1800 638 802 if you require further information.

Step 1. Apply online

Complete the online application form and pay the fee (see Fees and charges).

You must complete the medical self assessment part of the form.

Due to COVID-19, CPVV have temporarily introduced a medical self-assessment process in replacement of the full medical assessment previously required. Applicants who are granted driver accreditation through this temporary process may be required to undergo a full medical assessment once COVID-19 impacts have reduced.

Where certain medical standards are not met in the self-assessment, these applications will not be progressed at this stage. This medical self-assessment process has been put in place to ease the burden on Victoria’s health services, to combat the spread of COVID-19 and to promote social distancing protocols.

You must upload supporting documents with your online application. We may ask for additional documentation after you have applied.

Soon after you apply online and successfully pay for your application, we will send you a confirmation email and receipt from <driveraccreditation@cpv.vic.gov.au>.

We do not start assessing your application until we receive all required documentation. Your application may be refused if you do not provide the required information.

Step 2. Get your photo taken (unbooked (taxi) commercial passenger vehicle services only)

Drivers who intend to provide unbooked commercial passenger vehicle services (taxi) need to visit a VicRoads office to have their photo taken for the Driver Identification Card.

Step 3. CPVV processes your police check

Once we receive the results of your National Police History Check we will send you a copy of the results via post.

Step 4. Outcome of your application

We will process your driver accreditation application after you’ve successfully uploaded all the documents we asked you to provide, along with the photo of yourself (selfie) holding your current Victorian driver licence.

It may take longer than usual to process your application depending on the results of your medical assessment and your National Police Check and how many applications we receive at the same time.

You will be notified about the outcome of your application once your application assessment has been completed. If your application is approved, we’ll send your driver accreditation documents to you via post.

You can now apply for driver accreditation through the CPVV User Portal. You will need to create an account to proceed.

Apply for driver accreditation

How much does it cost to apply for driver accreditation?

The current driver accreditation application fee (see Fees and charges).

Please note, this fee is non-refundable, even if your application is refused or withdrawn. For further information on payments, see fees and charges.

Maintaining your driver accreditation

For information on maintaining your driver accreditation, including paying an annual fee and obtaining regular medical assessments, see Maintaining your driver accreditation.

Mutual recognition

You are eligible to apply for mutual recognition if you are currently an accredited commercial passenger vehicle driver from another state or territory in Australia or New Zealand. To apply, visit our mutual recognition page.

Driver training for Wheelchair Accessible Vehicles

If you hold driver accreditation, you can apply for a Wheelchair Accessible Vehicle (WAV) endorsement to be added to your driver accreditation. This allows you to drive WAVs as well as standard vehicles. You will need to successfully pass the WAV assessment modules to receive WAV endorsement.

For further information on the WAV endorsement, please visit the

Wheelchair Accessible Vehicle driver endorsement page.

Further information is available at:

Further information

Email us at driver@cpv.vic.gov.au for further information about the driver accreditation application process.