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This page provides a link to more information about payment plans and the internal review process for those who have been issued an infringement notice. It also lists the 20 most frequently-issued commercial passenger vehicle infringement notices and the associated fines.

Payment plans and the internal review process

If you have been issued an infringement notice by us and would like to request a review of an infringement notice find information on payment plans, please refer to:

  • the Fines Victoria website
  • the instructions on the back of your infringement notice.

Most frequent fines

The list below shows the most common fines issued by Authorised Officers and their associated penalty. Fine amounts increase annually in accordance with the indexation of Penalty Units under the Monetary Units Act 2004. For a full list of current fines, see automatic indexation of fees and penalties .

The offence descriptions are a summary of the offence only and are not intended to represent all of the elements required to prove each offence.

Fines are not negotiable.

Summary of infringement

Fine amount

Use Vehicle That Is Unsafe Or Has Been Modified Or Does Not Comply With The Standards For Registration


Failing To Comply With Condition Of Driver Accreditation


Charging Of Fare Or Additional Charges Exceeding Amount Permitted By Essential Services Commission Determination


Driving Commercial Passenger Vehicle Without Accreditation


Driver Of Taxi-Cab Refusing To Accept Assistance Animal For Carriage In The Taxi-Cab With Passenger


Failing To Give Receipt That Is Legible And Contains Required Information


Failing To Offer And Provide Receipt


Failing to display driver photo card in taxi-cab


Stopped In A Parking Area For People With Disabilities


Failing To Take Most Direct Route


Failing To Take Passenger To Requested Destination


Unauthorised Operating (Vehicle With Seating Capacity Of Not More Than 12) (Natural Person)


Driver Of A Taxi-Cab Operating A Taxi-Cab Without Approved Security Camera


Failing To Produce Vehicle For Inspection


Fail To Obey Traffic Direction Given By Police Officer Or Authorised Person


Smoke In Taxi-Cab


Own Or Use Unregistered Motor Vehicle With 2 Axles (Other Than A Motor Cycle)


Operating Taxi-Cab Before All Matters Set Out In Defect Notice Rectified


Operator Of A Taxi-Cab Operating A Taxi-Cab Without Approved Security Camera