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Testing Positive, Primary Close Contacts and Tier 1 Site Exposure FAQS

Should I notify CPVV if I test positive for COVID-19, am a primary close contact or have been to a Tier 1 site?

Yes. If you test positive for COVID-19, are a primary close contact or have been to a Tier 1 site you should notify CPVV immediately.

You can advise CPVV by emailing  safety@cpv.vic.gov.au.

CPVV will serve you with a Prohibition Notice requiring you to cease providing CPV services immediately. There are significant court penalties for non-compliance with a Prohibition Notice.

How do I get clearance from CPVV to provide CPV services again?

You need to provide evidence to CPVV for the Prohibition Notice to be removed. CPVV will advise you of the evidence required when they issue the Prohibition Notice. This may be clearance from the Department of Health, a Public Health Unit or evidence of a negative COVID-19 test.

You can send your evidence to CPVV at safety@cpv.vic.gov.au.

What support is available to drivers that test positive, are a primary close contact or have been to a Tier 1 site?

The Victorian Government has a range of financial support measures in place for those that need to isolate due to a COVID-19 test or being COVID-19 positive. This includes:

  • $1,500 Pandemic Leave Disaster Payment for those directed to self-isolate or quarantine for 14 days due to COVID-19; and
  • $450 COVID-19 Test Isolation Payment to support Victorian workers required to self-isolate while waiting a COVID-19 test result.

More information can be found here.

Other State and Federal Government financial assistance packages are available to businesses. Details can be found here.

Do drivers have to notify WorkSafe if they test positive for COVID-19?

Yes. Drivers are required to notify WorkSafe online here or by calling 13 23 60 if they have tested positive for COVID-19. Penalties apply for failure to notify WorkSafe.

Should booking service providers notify CPVV if an associated driver tests positive for COVID-19, is a primary close contact or has been to a Tier 1 site?

Yes. Booking service providers should notify CPVV if an associated driver tests positive for COVID-19, is a primary close contact or has been to a Tier 1 site.

Booking service providers can advise CPVV by sending evidence to safety@cpv.vic.gov.au. CPVV will advise the booking service provider what evidence is required at the time of notification.

Do booking service providers have to notify WorkSafe if an associated driver tests positive for COVID-19?

Yes. Booking service providers must notify WorkSafe online here or by calling 13 23 60 if an employee, independent contractor, or an employee of an independent contractor tests positive for COVID-19. Penalties apply for failure to notify WorkSafe.

What else should booking service providers do if an associated driver tests positive for COVID-19?

Booking service providers have other workplace obligations under public health directions when they become aware of suspected or confirmed COVID-19 case, including directing the worker to self-isolate and conducting a workplace risk assessment.

More information on managing suspected or confirmed COVID-19 cases is available from the Department of Health.