Victorian Government CPV support package

The Victorian Government announced on 24 July 2020 that it is investing $22 million to support the commercial passenger vehicle industry and support jobs to ensure the safety of thousands of passengers and drivers relying on the service throughout the coronavirus (COVID-19) pandemic.

As part of the support package the Department of Transport  has been assessing eligibility for the following grants which are available to booking service providers (BSPs) and independent owner-operators:

  • cleaning grants,
  • regional fund grants, and
  • depot fee subsidies.

Assessment of these grants closed on 19 October 2020. If you have applied for a grant, the Department will contact you to advise if you are eligible for payments.

This page contains information on the funding package for booking service providers (BSPs), commercial passenger vehicle drivers and driving instructors. It will be updated as more information becomes available.

Members of the Multi Purpose Taxi Program (MPTP) seeking information on how the funding package affects them should visit https://cpv.vic.gov.au/passengers/mptp

Key elements of the support package

  • More than $6 million will be invested to subsidise the depot fees paid by vehicle owners to booking service providers to make sure wheelchair accessible vehicles are available for those who need them.
  • $1.7 million will be invested to double the wheelchair lifting fee for the next three months paid by Government for transporting wheelchair users to give providers further incentive to keep wheelchair accessible vehicles operating.
  • The Multi Purpose Taxi Program (MPTP) subsidy will be increased from 50 to 70 per cent per fare during the next three months to make rides more affordable for the people who need them the most.
  • The Government will provide relief from the $1 Service Levy owed for the 2019-20 June quarter, to put more money into the pockets of drivers struggling during this period.
  • Up to $3.5 million worth of grants will be made available to support increased cleaning and sanitation of vehicles.
  • $1 million will be invested to establish a regional essential service fund to support booking service providers in regional communities who may be struggling to survive.
  • Implementation of the measures in the support package will be split between the Department of Transport, Commercial Passenger Vehicles Victoria and the State Revenue Office.
  • Assessment of the regional essential service fund, depot fee subsidy and cleaning grants closed on 19 October 2020. If you have applied for this support, the Department of Transport will contact you to advise if you are eligible for payments.

Read more about the package.

Information for booking service providers (BSPs)

What help is available for BSPs?

  • The Department of Transport is administering three grant programs: a regional essential service fund, a depot fee subsidy and cleaning grants. See the Department's website for information on these.

    Assessment of these grants closed on 19 October 2020. If you have applied, the Department of Transport will contact you to advise if you are eligible for payments.
  • The Multi Purpose Taxi Program (MPTP) wheelchair lifting fee will be doubled from $21.10 to $42.20 from 4 August to 16 December 2020 to encourage BSPs and drivers to return to delivering wheelchair accessible services rather than leave vehicles decommissioned due to low levels of demand. This has been extended from the previous close of 3 November 2020.

We’re a regional BSP. How do we access the regional essential service fund?

  • This is being administered by the Department of Transport. See the Department's website for information.

How do we access the depot fee subsidy?

  • This is being administered by the Department of Transport. See the Department's website for information.

How do we access cleaning grants?

  • These are being administered by the Department of Transport. See the Department's website for information.

What do we have to do to meet the new cleaning standards?

  • A new regulation is being written that will implement new cleaning standards for CPVs. These are based on the public health advice issued by the Department of Health and Human Services.
  • Information on the new standards will be published on the CPVV website when it is available.

Information for commercial passenger vehicle drivers

How do we get to keep the $1 levy?

  • CPV drivers will be refunded for the $1 CPV service levy paid in the period 1 April to 30 June 2020.
  • This is being administered by the State Revenue Office (SRO).
  • Where booking service providers collect the levy on drivers' behalf, they will have to pass the refund onto drivers.
  • See the SRO website for more information.

I’m a driver in a regional area. How do I access the regional essential service fund?

  • This is being administered by the Department of Transport. See the Department's website for information.

If I take an MPTP member on a trip, how is the 70 per cent subsidy applied?

  • This will be applied automatically at the point of sale. You don't need to do anything differently.

Information for driving instructors

Can I get any money or support from the government’s commercial passenger vehicle financial assistance package?

  • CPVV is only administering the parts of the package relating to the Multi Purpose Taxi Program, which does not affect driving instructors. The rest is being looked after by the Department of Transport. See the Department's website for information.