Home > Drivers > Maintain your driver accreditation

Maintain your driver accreditation

Update 01 July 2020 – We are providing regular updates and answers to FAQ regarding Coronavirus (COVID-19) for CPV drivers and driving instructors. Learn more.

COVID-19 update: annual fee invoices and medical assessments are paused. Please do not pay these until further notice.

When a driver accreditation is granted, it’s ongoing and doesn’t have an expiry date. Driver accreditation will only ‘expire’ if it’s cancelled by us or surrendered by the driver.

This means the old Application to renew your driver accreditation form (renewal) that you may be used to receiving will no longer be issued.

Instead, to maintain your driver accreditation you will need to:

1. Pay the annual fee invoice that CPVV send you each year

2. Complete (and pass) the periodical medical assessment that CPVV requests from you every three years (or annually if certain medical conditions are present). More information on the medical assessment can be found here.

When you are required to pay an annual fee and complete a medical assessment, you will be mailed your combined invoice and medical assessment form approximately 90 days before it is due*.

Some drivers are also required to provide relevant medical specialist report/s.

When you are only required to pay an annual fee, you will be emailed (primary method) or mailed (secondary method) your invoice approximately 30 days before it’s due.

The annual fee will be payable by the due date given on the individual invoice and by any payment option listed on the invoice. For details of current fees, see Fees and charges.

* COVID-19 update: annual fee invoices and medical assessments paused. Please do not pay these until further notice.

Honoured driver accreditation payment periods

Drivers who held a three-year accreditation, either newly issued before 2 July 2018 or renewed before 8 September 2018, will not have to pay an invoice or submit a medical assessment until that three year period concludes. For example, a driver with a:

  • three-year accreditation issued 29 June 2018 will not have to pay an invoice or submit a medical assessment until 29 June 2021
  • three-year accreditation maintained 1 September 2018 will not have to pay an invoice or submit a medical assessment until 1 September 2021.

From 2021 they will need to pay their driver accreditation fee annually.

All drivers who were issued accreditation from 2 July 2018 or maintained their accreditation from 8 September 2018 are required to pay an annual fee each year and to complete a medical assessment when ordinarily required (every 1 or 3 years).

COVID-19 update: annual fee invoices and medical assessments paused

CPVV appreciates the financial difficulties that many Victorians are facing during the coronavirus (COVID-19) pandemic.

To assist, we are temporarily pausing the issuance of driver accreditation annual fee invoices until further notice. This will not affect the status of your driver accreditation and CPVV will take no action against your accreditation due to non-payment.

Accredited drivers are still required to report any changes to their medical condition that may affect their fitness to drive a CPV.

CPVV temporarily amended its medical assessment requirements for accredited drivers to minimise pressure on the Victorian health system during COVID-19. As of the 1 December 2020, applicants who have identified a medical condition will be asked to provide CPVV with a medical report to progress their application.

In the meantime, you may wish to contact the CPVV Customer Service on 1800 638 802 to seek advice about what type of medical assessment will be required to progress your application. This would allow you to make an appointment with the appropriate medical professional and prepare the documentation to upload as soon as CPVV informs you this is possible.

CPVV will issue communications when the annual fee and medical requirements are due to recommence.

Q: I just received my invoice; I have no work and I can’t pay for this right now.

A: Due to COVID-19 all annual fees are currently paused until further notice. Your driver accreditation has not been affected; your accreditation will not be cancelled for non-payment of the invoice. Please do not pay these until further notice.

Q: The invoice I have just received contains a request for a medical assessment/specialist report. Am I still required to provide this?

A: CPVV temporarily paused the requirement for accredited drivers to provide a medical report (at annual or three-year intervals) until 30 November 2020. This will ideally be after the COVID-19 pandemic comes to an end. Accredited drivers are still required to report any changes to their medical condition that may affect their fitness to drive a CPV.

Q: I am due to receive a combined invoice and medical assessment request, am I still required to provide CPVV with medical reports?

A: CPVV temporarily paused the requirement for accredited drivers to provide a medical report (at annual or three-year intervals) until 30 November 2020. This will ideally be after the COVID-19 pandemic comes to an end. Accredited drivers are still required to report any changes to their medical condition that may affect their fitness to drive a CPV.

Q: My driver certificate is showing an old payment period, can I still work?

A: As driver accreditation is now perpetual you can continue to use your driver certificate showing an old payment period. You, your passengers or your employer can check the public register. When a DC number is typed into the public register and the name of the driver comes up, it confirms that that individuals driver accreditation is current.

Q: I received my invoice/combined invoice and medical assessment and I want to pay but the due date has already passed. How can I pay it?

A: We are currently unable to accept payment for invoices where the due date has already passed. Payment of overdue invoices need to be taken manually by a CPVV staff member. CPVV staff are currently working remotely due to COVID-19 and we are unable to process manual payments whilst working remotely. Your driver accreditation will remain current in the interim and no action will be taken against your accreditation for non payment.