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Maintain your driver accreditation - FAQs

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Does my driver accreditation expire?

Under legislation changes that came into effect on 2 July 2018, driver accreditation is now ongoing (perpetual) and doesn’t expire, unless the driver surrenders it or we cancel it due to varying reasons (such as an unpaid annual fee or medical assessment that hasn’t been submitted by the due date).

Will I need to pay an annual fee each year?

Yes, all drivers are required to pay a driver accreditation annual fee when they receive their invoice. It must be paid by the due date on the invoice.

How much is the annual fee?

For details of current fees, see Fees and charges.

When will I receive my annual fee invoice?

If you are only required to pay your annual driver accreditation fee only, you will receive your invoice approximately 30 days prior to your anniversary date (the date you were granted accreditation and appears on your driver certificate).

If you have conditional accreditation (you are required to complete a medical assessment and provide specialist reports each year) you will receive your invoice approximately 90 days prior to your accreditation anniversary date.

Those who were accredited prior to 2 July 2018 or maintained prior to 8 September 2018, and were granted three-year accreditation, will receive their invoice and medical assessment form in 2021, 90 days prior to their accreditation anniversary.

Do I need to submit a medical assessment?

If you need to complete a medical assessment, we will include the required form with your invoice.

Otherwise, you are simply required to pay your annual fee.

We request a medical assessment, and, if required, specialist reports, every three years to ensure you meet the national medical standards that assess your current fitness to drive commercially.

We will request a medical assessment and specialist reports annually if you have a medical condition that may affect your ability to drive and you currently hold conditional accreditation).

How do I pay my annual fee?

You can pay your annual accreditation fee using one of the four payment methods outlined on your invoice.

What happens if I don’t pay on time?

If the due date on your invoice passes and we have not received payment, we will cancel your driver accreditation and notify you. This means you will not be legally able to drive any type of commercial passenger vehicle or bus in Victoria.

I don’t need driver accreditation anymore. What should I do?

If you don’t plan to provide commercial passenger vehicle or bus services in the future, you need to surrender your accreditation. Visit Surrender your driver accreditation for more information on the process.

What do I do if my driver accreditation is cancelled?

If your driver accreditation is cancelled, and you wish to provide commercial passenger vehicle services after this, you will need to reapply for driver accreditation on our website (see Fees and charges for the current amount payable). You will need to wait until your application is approved before you start providing commercial passenger vehicle services again.

I have a three-year accreditation issued 1 July 2018 or before or maintained 7 September 2018 or before. When will I need to pay another driver accreditation fee and provide a medical report?

A driver with a three-year accreditation issued 1 July 2018, or before, will not have to pay an invoice or submit a medical assessment for a period of three years.

For example, a driver with a:

  • three-year accreditation issued 29 June 2018 will not have to pay an invoice or submit a medical assessment until 29 June 2021
  • three-year accreditation maintaind 1 September 2018 will not have to pay an invoice or submit a medical assessment until 1 September 2021.

From 2021 they will need to pay their driver accreditation fee annually.

All drivers who were issued accreditation from 2 July 2018 or maintained accreditation from 8 September 2018 are required to pay an annual fee each year and to complete a driver medical when ordinarily required (every 1 or 3 years).

Will I need to provide a medical report every year?

No. Most drivers are only required to provide a medical assessment report every three years, however if there are medical concerns about your fitness to drive a commercial passenger vehicle, you may be required to provide a medical assessment and relevant specialist report/s annually.