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Multi Purpose Taxi Program

All unbooked (taxi) service providers must offer services for members of the Multi-Purpose Taxi Program (MPTP).

The MPTP assists the travel needs of people with severe and permanent disabilities by offering subsidised taxi fares to members.

Commercial passenger vehicle drivers must ensure the correct charging of fares, tariffs and charges are applied to all MPTP transactions under their driver accreditation conditions.

Driver accreditation conditions outline how different drivers have different conditions (e.g. a Wheelchair Accessible Vehicle driver).

Our Correct charging of fares brochure specifies the correct fares under the MPTP:

Please note:

We are reviewing the MPTP subsidy rules to ensure they can accommodate the expansion of the program fairly for all passengers and booking service providers. Until further notice, when processing MPTP fares in taxis, the following applies in the respective zones:

Metropolitan / Urban zones (including large regional)

In metropolitan and urban zones, providers can set their own fares for booked services, but must apply the maximum fare to unbooked trips.

For all unbooked and booked trips in taxis involving MPTP members, we subsidise 50 per cent of the maximum fare as determined by the Essential Services Commission (ESC). These fare structures can be accessed here.

Our system is currently limited to accepting data related to three ‘extras’ charges. These include:

  • the maximum booking fee that previously applied to the relevant zone
  • a $1.10 levy recovery fee, and
  • a $14 high occupancy fee in the metropolitan zone.

If a service provider charges above the maximum fare rate for MPTP members during a booked trip, the service provider must ensure:

  1. the fare calculation device (taximeter) can calculate the maximum rate fare, as well as the fare determined by the vehicle owner/Booking Service Provider (BSP)
  2. the MPTP subsidy is 50 per cent of the maximum fare
  3. the MPTP member pays the balance of the fare (which may be more than 50 per cent of the fare)
  4. the driver can provide a fare receipt to the MPTP member to indicate why the difference they are required to pay may be more than 50 per cent of the fare.

Country / Regional zones

Providers of unbooked and booked commercial passenger vehicle (taxi) services in country/regional zones continue to set their own fares.  Vehicle owners need to ensure the taximeters fitted in their vehicle/s are programmed to calculate and display their fares.

Please note: for all unbooked and booked trips in taxis involving MPTP members, the MPTP subsidy will be paid at 50 per cent of the former regulated country fare structure. If a service provider charges above this rate for MPTP members, the service provider must ensure:

  1. the fare calculation device (taximeter) can calculate the former regulated country rate, as well as the fares determined by the vehicle owner/Booking Service Provider (BSP)
  2. the MPTP subsidy is 50 per cent of the former regulated country fare
  3. the MPTP members pays the balance of the fare (which may be more than 50 per cent of the unregulated fare)
  4. The driver can provide a fare receipt to the MPTP member to indicate why the difference they are required to pay may be more than 50 per cent of the fare.

The former regulated country rate which applies is:

Standard fare

Flagfall

$3.70

Distance ($/km) when the speed is above 21km/hr

$1.879

Time ($/min) when the speed is below 21km/hr

$0.658

High occupancy fare

Flagfall

$3.70

Distance ($/km) when the speed is above 21km/hr

$2.818

Time ($/min) when the speed is below 21km/hr

$0.987

Extras:

CPVV is currently limited to accepting data related to two ‘extras’ charges for country zones. These include the booking fee of $2.10 and a $1.10 levy recovery fee.

If the data provided to us is not one of these three, or a combination of these three extras charges, then we are currently unable to process the payment for the extras component of the claim.

If service providers notice any irregularities with their subsidy payments, please contact us.

Plans for MPTP expansion

We are working to expand the MPTP program to all regulated commercial passenger vehicle service providers, so they can offer services to MPTP members. This includes unbooked (taxis) and booked (hire cars, including rideshare) commercial passenger vehicles.

As part of this process, we are reviewing the MPTP subsidy rules to ensure they can accommodate the expansion of the program fairly for all passengers and booking service providers.

The current business rules are outlined in the  Correct Charging of fares – Multi Purpose Taxi Program Card PDF, 2.3 MB brochure.  Drivers are required to process all MPTP transactions in accordance with this publication.

We will provide further advice to industry when our review of the MPTP subsidy rules is complete.