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Unbooked fares - Melbourne, Dandenong, Frankston, Mornington Peninsula

Unbooked services: where you get a taxi from a rank, or flag one from the street. The fares for unbooked services vary based on distance, journey duration and time of travel. Additional charges can apply if you travel on some public holidays, make an electronic payment, use toll roads, or travel with five or more passengers.

Note that these fares rates are maximum rates. Providers may charge less than the rates displayed below.

Fare Structure 1: rates based on ‘time or distance’ charging

Under this fare structure, in addition to the fixed flagfall, your fare rate depends on the speed at which the vehicle is moving. You will pay according to either the distance covered (while the vehicle is moving quickly) or the time spent (while the vehicle is moving slowly). The total fare will likely include a combination of these time and distance charges.

Rate

Flag fall

Distance 
(applies when the speed is above 21km per hour)

Time 
(applies when the speed is below 21km per hour)

Day Rate (9am – 5pm)

$4.20

$1.622 per kilometre

$0.568 per minute

Overnight Rate (5pm – 9am)

$5.20

$1.804 per kilometre

$0.631 per minute

Peak Rate (10pm – 4am Friday and Saturday and all-day Christmas Day, Boxing Day, New Year’s Day and from 6pm New Year’s Eve until midnight at the end of New Year’s Day)

$6.20

$1.986 per kilometre

$0.695 per minute

Fare Structure 2: rates based on ‘time and distance’ charging

Under this fare structure, in addition to the fixed flagfall, your fare depends on the overall journey time and distance – regardless of how fast the vehicle travels. Time and distance rates both apply for the whole journey. Under this fare structure, you can calculate what your journey should cost, without needing to know how fast you were travelling.

Rate

Flag fall

Distance 
(applies at all times throughout the journey)

Time 
(applies at all times throughout the journey)

Day Rate (9am – 5pm)

$4.20

$1.342 per kilometre

$0.3444 per minute

Overnight Rate (5pm – 9am)

$5.20

$1.490 per kilometre

$0.379 per minute

Peak Rate (10pm – 4am Friday and Saturday and all-day Christmas Day, Boxing Day, New Year’s Day and from 6pm New Year’s Eve until midnight at the end of New Year’s Day)

$6.20

$1.648 per kilometre

$0.408 per minute

Maximum Extras

Airport rank fee

Applies to trips taken from the Melbourne airport rank

$3.65

High occupancy fee

For five or more passengers (including a person(s) who uses a wheelchair or other mobility aid) or where the hirer specifically requests a larger than standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)

$14.00

Electronic payments

A maximum 5% fee applies when using credit/debit cards, and all other non-cash payments

5% (including GST)

Toll roads

Charges also apply to toll roads if the passenger requests a toll road route

See toll road information inside the vehicle or alternatively visit www.citylink.com.au

CPV Levy Recovery Fee

$1 per trip levy applies to every commercial passenger vehicle trip in Victoria

$1.10 (including GST)

Cleaning fee

A reasonable cleaning fee applies if a passenger soils the vehicle with food, drink or bodily fluids

Up to $120

Remember: Speak to your service provider, or driver, if you have any questions about the fare or other fees and charges – and remember to ask for a receipt.