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Unbooked fares - Melbourne, Dandenong, Frankston, Mornington Peninsula

Unbooked services: where you get a taxi from a rank, or flag one from the street. The fares for unbooked services vary based on distance, journey duration and time of travel. Additional charges can apply if you travel on some public holidays, make an electronic payment, use toll roads, or travel with five or more passengers.

Note that these fares rates are maximum rates. Providers may charge less than the rates displayed below.

Fare Structure 1: rates based on ‘time or distance’ charging

Under this fare structure, in addition to the fixed flagfall, your fare rate depends on the speed at which the vehicle is moving. You will pay according to either the distance covered (while the vehicle is moving quickly) or the time spent (while the vehicle is moving slowly). The total fare will likely include a combination of these time and distance charges.

Maximum fares for unbooked trips from 15 September 2022

Rate

Flag fall

Distance 
(applies when the speed is above 21km per hour)

Time 
(applies when the speed is below 21km per hour)

Day Rate (9am – 5pm)

$4.65

$1.804 per kilometre

$0.632 per minute

Overnight Rate (5pm – 9am)

$5.80

$2.006 per kilometre

$0.702 per minute

Peak Rate (10pm – 4am Friday and Saturday and all-day Christmas Day, Boxing Day, New Year’s Day and from 6pm New Year’s Eve until midnight at the end of New Year’s Day)

$6.90

$2.208 per kilometre

$0.773 per minute

Fare Structure 2: rates based on ‘time and distance’ charging

Under this fare structure, in addition to the fixed flagfall, your fare depends on the overall journey time and distance – regardless of how fast the vehicle travels. Time and distance rates both apply for the whole journey. Under this fare structure, you can calculate what your journey should cost, without needing to know how fast you were travelling.

Maximum fares for unbooked trips from 15 September 2022

Rate

Flag fall

Distance 
(applies at all times throughout the journey)

Time 
(applies at all times throughout the journey)

Day Rate (9am – 5pm)

$4.65

$1.492 per kilometre

$0.383 per minute

Overnight Rate (5pm – 9am)

$5.80

$1.657 per kilometre

$0.421 per minute

Peak Rate (10pm – 4am Friday and Saturday and all-day Christmas Day, Boxing Day, New Year’s Day and from 6pm New Year’s Eve until midnight at the end of New Year’s Day)

$6.90

$1.833 per kilometre

$0.454 per minute

Maximum Extras

Maximum fares for unbooked trips from 15 September 2022

Airport rank fee

Applies to trips taken from the Melbourne airport rank

Pass-through

High occupancy fee

For five or more passengers (including a person(s) who uses a wheelchair or other mobility aid) or where the hirer specifically requests a larger than standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)

$15.70

Electronic payments – CPV specific payment devices

A maximum 6% fee applies when using a non-cash payment device designed for use only in commercial passenger vehicles. An example of this is the Cabcharge payment device used in taxis

6% (including GST)

Electronic payments – other non-cash devices

A maximum 4% fee applies when using credit/debit cards, and all other non-cash payments other than commercial passenger vehicle specific payment devices4% (including GST)

Toll roads

Charges also apply to toll roads if the passenger requests a toll road route

Pass-through

CPV Levy Recovery Fee

Trip levy applies to every commercial passenger vehicle trip commencing in Victoria

Pass-through

Cleaning fee

A reasonable cleaning fee applies if a passenger soils the vehicle with food, drink or bodily fluids

Up to $120

Remember: Speak to your service provider, or driver, if you have any questions about the fare or other fees and charges – and remember to ask for a receipt.

Download fare information graphic

Fare information for unbooked services must be displayed on the inside of the taxi, clearly visible to you (the passenger), and on the outside of the taxi on the left-hand side.

Download the Passenger Fares Metro graphic here.