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Inform us of changes to your commercial passenger vehicle

Selling a CPV

If you sell your commercial passenger vehicle (CPV), you must notify us in writing within 14 days to advise you are no longer the owner of the registered vehicle. See Surrender your CPV registration for more details.

Buying a CPV

If you buy a vehicle that is currently registered as a CPV, the previous owner must surrender their CPV registration with us before you can apply to register the vehicle as a CPV in your name.

The previous owner must notify us within 14 days of selling the vehicle to surrender their CPV registration.

Before applying for CPV registration with us, please check the public register to ensure your vehicle is not already registered as a CPV.

Changing your vehicle

You cannot substitute or change your vehicle during a CPV registration period.

If you have a new vehicle that you want to replace your current CPV with, you must make a separate CPV registration application with us.

To move your unbooked (taxi) plate to a new vehicle, please do the following:

  1. Apply for a new CPV registration online
    • please note you must select “No” when answering the Public Register question before proceeding to the online application. In the application, please enter the unbooked (taxi) plate number that you currently operate. This lets us know you already have the plate in your possession.
    • remember to note down your new CPV registration number as you will require it when emailing CPVV to surrender your current CPV registration.
  2. Immediately after you have applied and been approved, please email the following details to registration@cpv.vic.gov.au
    • name
    • your current CPV registration number (to surrender)
    • your new CPV registration number (which has just been approved)
    • unbooked (taxi) plate number.

The date you would like the registration surrendered on, if not immediately.

If you fail to send this email, you may experience a delay in the finalising of your unbooked (taxi) CPV registration.

Changing your number plate

If you own a registered vehicle that only provides booked services and you change your plate number with VicRoads, you must contact us in writing within 14 days of the change to let us know.

You will need to provide the original VIN number to confirm that it is the same vehicle.

For details of how to replace lost, stolen and damaged unbooked (taxi) plates see Replacing unbooked (taxi) plates.

Changing the type of service you want to provide

If you want to change the type of services you provide, you must contact us in writing and await further instructions from us.

You are not required to re-apply for commercial passenger vehicle registration.

Changing to unbooked services

If your CPV is currently providing booked services only and you want to start also providing unbooked services, you will need to comply with additional requirements and registration conditions.

Please visit the following pages for further information.

Upon receiving your request, we’ll send you details on the required next steps, including booking your vehicle inspection appointment and receiving a new registration plate to allow you to provide unbooked (taxi) services.

You must not start providing unbooked services until you comply with these additional requirements.

Changing to booked services only

If your CPV is currently providing booked and unbooked services and you want to now only provide booked services, there are some requirements that you will no longer need to comply with.

Please visit the following pages for further information.

Upon receiving your request, we will send you details on the required next steps, such as booking your VicRoads ‘Taxi’ de-registration appointment and providing us with your new private plate number.

Changing to wheelchair accessible services

If you currently own a registered CPV and want to start providing wheelchair accessible services, you need to contact us to request this.

Upon receiving your request, we’ll send you details on the required next steps, which include

  • modifying your vehicle to carry wheelchair/s
  • having these modifications signed off by a Vehicle Assessment Signatory Scheme (VASS) engineer
  • having your vehicle inspected by a licensed vehicle tester (LVT) and
  • presenting to VicRoads to obtain a new registration plate issued by us.

Any person who drives your vehicle must have a valid wheelchair ‘W’ endorsement on their current driver accreditation.

You must not start providing wheelchair services until you comply with these additional requirements.