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Fare calculation devices in commercial passenger vehicles

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Changes to fare calculation devices from 1 February 2020

From 1 February 2020, fare calculation devices (taximeters) must be able to calculate and display toll road charges.

For further information: please visit Compliant fare calculation devices (includes processing of standard toll road charges) below.

General fare calculation device information

All commercial passenger vehicles providing unbooked (taxi) services in the Melbourne metropolitan or urban and large regional zones must, by law, have a compliant fare calculation device.

Fines and/or rectification notices may be issued if a fare calculation device is not installed or found to be non-compliant.

Make sure your fare calculation device is working

Drivers and vehicle owners need to ensure their fare calculation devices are operating at all times when providing unbooked services.

Functional operation and installation

The fare calculation device must:

  • clearly be seen in every seat facing forward in the commercial passenger vehicle
  • accurately record and display the fare and charges applicable to each passenger
  • be programmed to ensure receipts issued to passengers comply with the regulations
  • interface with other equipment and systems approved by Commercial Passenger Vehicles Victoria, so commercial passenger vehicle trips subsidised under any Victorian Government-funded program meet the requirements in the Multi Purpose Taxi Program Data Collection Provider Package DOCX, 1.4 MB
  • be secured inside the vehicle, or in a mounting designed to secure it
  • be examined and tested by an authorised vehicle tester if requested by Commercial Passenger Vehicles Victoria
  • not be located or installed in a way that could cause injury to anyone in a commercial passenger vehicle while it’s operating
  • be tamper resistant.

Fare calculation devices and booked commercial passenger vehicle services

Fare calculation devices are not required in commercial passenger vehicles providing booked services (e.g. hire cars or rideshare vehicles).

Compliant fare calculation devices (includes processing of standard toll road charges)

From 1 February 2020, fare calculation devices (taximeters) must be able to calculate and display toll road charges.

During the transition period, non-compliant taximeters should not be installed or reinstalled into unbooked commercial passenger vehicles (taxis).

Owners of unbooked vehicles that operate in the metropolitan (urban and large regional) areas must ensure their vehicle/s is/are fitted with a compliant fare calculation device. Please see the list below for compliant taximeters.

Please note that non-compliant fare devices already fitted in metropolitan, urban or large regional zone unbooked commercial passenger vehicles (taxis) that aren’t capable of processing toll road charges, must be replaced by 30 November 2019.

Country operators

Country taxis may continue to use their existing fare calculation device if the device can accurately record and display the applicable fares and charges within the area they operate.

Device suppliers can provide further advice about the models that remain compliant for unbooked commercial passenger vehicles (taxis) operating in country areas.  Contact details are provided below:

Compliant fare calculation devices for metropolitan, urban and large regional use

Device make

Model

Cabcharge

Fareway Plus

Net-Cabs Pty Ltd

Oiii Vehicle Dispatch System (VDS)

Schmidt Electronics Laboratories

G5

Compliant for country use only

Device make

Model(s)

Cabcharge

XUS 6000
Europa XUS 7000

Martin Meters

Mk 5 si
Mk 5 si series 2
Mk6

Schmidt Electronics Laboratories

G3 Mk 2
G4

Compliant fare calculation device suppliers

Cabcharge

Telephone

1800 652 229

02 9332 9222

Mail

152–162 Riley Street
East Sydney, NSW, 2010
info@cabcharge.com.au

Martin Meters

Telephone

9335 1551

Mail

PO Box 393
Kilmore, VIC, 3764

Net-Cabs Pty Ltd

Telephone

8394 6812

0414 952 987

Mail

F56, 63 Turner Street
Port Melbourne, VIC, 3207

Schmidt Electronics Laboratories

Telephone

9546 6990

Mail

153 Osborne Avenue
Clayton South, VIC, 3169

Processing MPTP payments

To offer unbooked services, a vehicle must be fitted with an electronic transaction terminal to process Multi Purpose Taxi Program (MPTP) transactions.

Currently Cabcharge and Net-Cabs Pty Ltd offer equipment which meets these requirements. Please refer above for their contact details.