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Coronavirus (COVID-19) FAQs for CPV drivers, driving instructors, CPV passengers and driving students

About this section

Here you can find links to answers to frequently asked questions (FAQs) relating to coronavirus (COVID-19) and the commercial passenger vehicle industry.

These pages are the best place to start if you have questions about how COVID-19 affects the industry. We cover topics including government restrictions, cleaning and hygiene, business rules and cross-border arrangements.

General information

You can call the National Coronavirus Health Information hotline on 1800 020 080, 24 hours a day, seven days a week.

If you suspect you may have coronavirus (COVID-19) call the Victorian Department of Health hotline on 1800 675 398, 24 hours a day, seven days a week.

If you have concerns about your health, call healthdirect on 1800 022 222 to speak to a registered health nurse.

If your concerns relate to operational issues that affect the commercial passenger vehicle industry, please email safety@cpv.vic.gov.au